Terms of Service

OVERVIEW

This website is operated by Hellemode. Throughout the site, the terms “we”, “us”, and “our” refer to Hellemode. Hellemode provides this website—including all information, tools, and services available from it—to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of its services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store are also subject to these Terms of Service. You can review the most recent version of the Terms at any time on this page. We reserve the right to update, modify, or replace any portion of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for modifications. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are of legal age and have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service. You must not transmit any worms, viruses, or code of a destructive nature. A breach of any Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit-card information) may be transferred unencrypted and involve transmissions across various networks and modifications to conform to the technical requirements of connecting networks or devices. Credit-card data is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, its use, or access, or any contact on the website through which the Service is provided, without express written permission from us.

Section headings in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is inaccurate, incomplete, or outdated. The materials on this website are provided for general information only and should not be relied upon as the sole basis for decision-making without consulting more complete or timely sources. Any reliance on material from this site is at your own risk.

This website may contain historical information that is not current and is provided for reference only. We reserve the right to modify the site’s contents at any time, but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without prior notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without prior notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange only according to our Return Policy.

We strive to display the colors and images of our products as accurately as possible; however, we cannot guarantee that your device’s display will show colors precisely.

We reserve the right, though not the obligation, to restrict sales of our products or services to any person, geographic region, or jurisdiction. Such decisions may be made on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time, at our sole discretion. We may discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, or materials purchased will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, using the same credit card, or sharing the same billing and/or shipping address.

If we modify or cancel an order, we may attempt to notify you via the email, billing address, or phone number provided at the time the order was placed. We also reserve the right to restrict or decline orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account details for all orders made in our store. You must promptly update your account, including your email address and payment information (such as credit card numbers and expiration dates), to ensure we can process your transactions and contact you when necessary.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools over which we have no monitoring, control, or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, conditions, or endorsements of any kind. We accept no liability for issues arising from or related to your use of optional third-party tools.

Any use of optional tools available through this site is entirely at your own discretion and risk. You should ensure that you understand and agree to the terms provided by the relevant third-party providers before using these tools.

In the future, we may introduce new services and/or features on our website (including new tools and resources). These will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some of the content, products, and services available through our Service may include materials from third parties.

Links on this site may direct you to third-party websites not affiliated with Hellemode. We are not responsible for evaluating or examining the accuracy of their content and do not guarantee or assume liability for any third-party materials, websites, products, or services.

We are not liable for any damages or harm that result from the purchase or use of products, services, or content obtained through third-party websites. Please carefully review the third party’s own policies and terms before engaging in any transactions. Any concerns, claims, or issues related to third-party products should be addressed directly to that third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send us submissions (for example, contest entries), or if you voluntarily send creative ideas, suggestions, proposals, plans, or other materials—whether online, by email, postal mail, or otherwise (collectively referred to as ‘comments’)—you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and use such comments in any medium. We are under no obligation to:

  • Maintain any comments in confidence;
  • Provide compensation for any comments; or
  • Respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your comments will not infringe upon the rights of others, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory, abusive, or obscene material, or any computer virus or malware that could affect the functionality of the Service or any related website.

You may not use a false email address, pretend to be someone else, or mislead us or third parties as to the origin of any comments. You alone are responsible for the content and accuracy of your comments. Hellemode assumes no responsibility or liability for comments posted by you or by any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data through our store is governed by our Privacy Policy. We encourage you to review it carefully to understand how we collect, use, and protect your information.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, or availability. We reserve the right to correct such errors or inaccuracies, and to modify or update information or cancel orders if any details in the Service or on related websites are inaccurate, without prior notice (including after you have submitted your order).

We undertake no obligation to update or amend information in the Service or on any related website, including pricing information, except as required by law. Any date indicating an update or refresh should not be interpreted as a guarantee that all information has been modified or remains current.

SECTION 12 – PROHIBITED USES

In addition to the other restrictions set forth in these Terms, you are prohibited from using the website or its content:

  • for any unlawful purpose;
  • to solicit others to engage in unlawful acts;
  • to violate any international, national, regional, or local laws, regulations, or ordinances;
  • to infringe upon or violate intellectual property rights, whether ours or those of others;
  • to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, religion, ethnicity, nationality, age, sexual orientation, or disability;
  • to submit false or misleading information;
  • to upload or transmit any viruses or malicious code that could impact the functionality of the Service or related websites;
  • to collect or track personal information about others;
  • to spam, phish, pharm, pretext, spider, crawl, or scrape;
  • for obscene or immoral purposes; or
  • to interfere with or bypass the security features of the Service, related websites, or the Internet as a whole.

We reserve the right to terminate your use of the Service or any related site for breaching any of the above prohibitions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You acknowledge that we may suspend or discontinue the Service at any time, with or without notice.

You expressly agree that your use of the Service—or inability to use it—is entirely at your own risk. The Service and all products and services provided through it are (except where expressly stated otherwise) offered “as is” and “as available,” without any representations, warranties, or conditions of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Hellemode, its directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be held liable for any injury, loss, or damage of any kind—including direct, indirect, incidental, punitive, or consequential damages—arising from your use of any products or services obtained through the Service, or for any other claim related to your use of the website or its contents.

This includes, but is not limited to, errors or omissions in content, or any loss or damage resulting from the use of materials, products, or content made available via the Service, even if we were advised of the possibility of such damages.

Some jurisdictions do not allow limitations of liability for consequential or incidental damages. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Hellemode and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from your breach of these Terms of Service, any referenced documents, or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and the validity of the remaining provisions shall not be affected.

SECTION 16 – TERMINATION

All obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service remain effective unless and until terminated by either you or us. You may end these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing use of our website.

If, in our judgment, you fail—or we suspect that you have failed—to comply with any provision of these Terms, we may terminate this agreement at any time without notice. You will remain responsible for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules posted on this site or related to the Service, constitute the full agreement between you and Hellemode and govern your use of the Service—superseding any prior agreements or communications, whether oral or written, between you and us (including earlier versions of these Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you with Services shall be governed by and interpreted in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most current version of these Terms can always be reviewed on this page.

We reserve the right, at our sole discretion, to update, revise, or replace any portion of these Terms of Service by posting updates to our website. It is your responsibility to check our site periodically for any changes. Continued use of or access to our website or Services after changes are posted constitutes acceptance of those revisions.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be directed to us at info@hellemode.com.

Contact Information

  • Store name: Hellemode
  • Company name: CHARACTER FASHION LTD.
  • Address: 128 City Road, London, Greater London, EC1V 2NX, United Kingdom
  • Email: info@hellemode.com
  • Contact Form: Click here
  • Phone: +44 7426 925521
  • Company number: 15219371
  • Customer service hours: Monday to Friday | 9:00 AM – 5:00 PM GMT